DMKB CLEANING SERVICESDOMESTIC . CARPET CLEANING . OFFICES Book a Service
Bright, clean living room

FREQUENTLY ASKED QUESTIONS

Your Questions,
Our Answers.

Find helpful information about our cleaning services, pricing, booking process and more. If you can't find what you're looking for, feel free to contact us.

High-Quality
Results
Trusted &
Reliable
Eco-Friendly
Products
A Personal
Touch
GeneralCommon questions
about our services
Cleaning ServicesWhat’s included
and what to expect
Booking & SchedulingHow to book and
manage your service
Pricing & PaymentCosts, payments
and quotes
Safety & TrustYour security
and peace of mind

General Questions

What areas do you service?

We provide cleaning services across Melbourne and surrounding suburbs. If you’re unsure whether we service your area, please contact us and we’ll be happy to confirm.

What types of properties do you clean?

We clean family homes and apartments as well as offices, shops, medical centres and other commercial spaces.

Are you a locally owned and operated business?

Yes. DMKB Cleaning Services is a small, locally owned and operated Melbourne business, and we take pride in every clean.

What makes DMKB Cleaning Services different?

Attention to detail, consistent standards and a personal touch. We treat every property as if it were our own and use safe, eco-friendly products.

Booking & Scheduling

How do I book a cleaning service?

Use our Book a Service page, call us on 0422 608 875, or send us a message through the contact page. We’ll confirm the details with you.

How far in advance should I book?

We recommend booking as early as you can, especially for deep cleans. If you need something sooner, contact us and we’ll do our best to help.

Can I get a quote before booking?

Yes. We offer a free, no-obligation quote, including a face to face quote, so you know the cost upfront.

Do you require a first clean before regular cleans?

For new regular clients we often recommend a deep first clean to bring your space up to our standard, so regular cleans are easy to maintain. We’ll advise when we quote.

Can I reschedule or cancel my booking?

Please let us know as soon as possible if your plans change. Call or text 0422 608 875 and we’ll arrange a new time.

Still Have a Question?

We’re Here to Help

If you couldn’t find the answer you’re looking for, please get in touch. We’re always happy to chat and provide more information.

Cleaning Services

What’s included in a regular house clean?

A regular clean covers dusting, vacuuming, mopping, and cleaning the kitchen and bathrooms. We can tailor it to your home and priorities.

What’s included in a deep clean?

Our deep clean removes built-up dirt, grime, and hidden dust, with detailed cleaning and sanitising across all areas-including kitchens, bathrooms, and laundries. It’s ideal as a first clean, a seasonal clean, or a periodic refresh.

Do you provide commercial cleaning?

Yes. We provide reliable, tailored cleaning for offices, shops, medical centres and other commercial spaces.

Do you offer carpet steam cleaning?

Yes. Our professional steam cleaning removes dirt, stains, allergens and odours, leaving carpets looking and feeling like new.

Do you clean windows?

Yes. We clean internal and external windows, glass doors and frames, for a streak-free finish. It’s suitable for homes and single-level commercial buildings.

Pricing & Payment

How much do your cleaning services cost?

Every property is different, so pricing depends on the size, condition and type of service. Contact us for a free, no-obligation quote.

Do you charge GST?

We’ll confirm whether GST applies when we provide your quote, and it will be shown clearly so there are no surprises.

What payment methods do you accept?

We’ll confirm the available payment methods and when payment is due when we provide your quote.

Do you offer monthly cleaning services?

We offer regular weekly and fortnightly cleans, and we’re happy to discuss monthly or custom schedules. Contact us to find what suits your space.

Why are your services premium priced?

We focus on quality, reliability and attention to detail, with the right equipment, quality products and a consistent standard every time. Our free quote shows exactly what’s included.

Safety & Trust

Are your cleaners insured?

Please contact us and we’ll be happy to provide details of our insurance cover.

Do you bring your own cleaning products and equipment?

Yes. Our team arrives on time with the right equipment and quality products to deliver a high-standard clean.

Are your cleaning products eco-friendly and safe?

We use safe, eco-friendly products. If you have any sensitivities or products you’d like us to avoid, just let us know.

Will the same cleaner come each time?

We aim for consistency so you get the same high standard every visit, and you’ll get to know the people coming into your space.

How do I know I can trust you in my home or business?

We’re a locally owned Melbourne business with 5-star Google reviews from happy clients. We treat your space with respect and care.

Ready for a Cleaner Space?

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